Ellis Water customers can now pay their utility bills online 24/7 with a credit card, debit card, or ACH (eCheck). This service is provided through Nexbillpay, a third party payment processor, specializing in secure bill payment options. To make a payment through this service, simply click on the Click to Pay button below and you will be instantly directed to our Consumer Portal. If you are using this service for the first time, you will be prompted to register a new account prior to making your payment. When registering your account, you will need your Full Name exactly as shown on your bill and your account number.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.
Automatic Bank Draft
This FREE service is a method of electronically withdrawing payments from your bank account on a predetermined date each month. Find the ACH form below or in the Forms & Reports section, complete it and bring it to the office. You will need a cancelled check to complete the process.
At The Office
All forms of payment are acceptable when the office is open. There is a night drop available for payments to be placed after business hours. We ask that you do not place cash in the night drop.
Credit/Debit Cards
Ellis Water accepts Visa, MasterCard, and Discover. Payments can be made mail, at the office or over the phone. There is however, a charge for using a Credit or Debit card of $2.75 for under $200.00.
Online Payments
Use the Bill Payment button on our website to go the payment website. Payment can be made by Credit/Debit card or e-Check. The flat fee charge for e-Check is $2.35. The fee for Credit card payments is $2.75 for any payment under $200.00 and 2.75% for amounts of $200.00 and over. You will have to fill out a short form and establish a login and password. You will need your account number from your water bill.
Attention
Regardless of the method you chose to pay your water bill, we would like to remind all of our customers that your payment must be in the water office no later than the 16th of each month to avoid late fees. If the 16th happens to fall on a weekend or holiday, late fees are assessed at the opening of the next business day. This is of particular importance to those who have received a shut off notice. If you have mailed your bill or use online banking you may want to call the office to ensure payment has arrived and been posted to your account.
