Meter Reading

STEP 1   Locate your meter pit, generally found towards the front of a property, near the road. It is housed in a pit with a metal lid or plastic lid, usually marked "water". Remove the lid by using a tool such as an adjustable wrench.

STEP 2   Once you open the meter lid, lift the protective cap on the meter. On the face of the meter, there is a digital display that will turn on when light hits the meter face.  Sometimes a flashlight is needed to turn the display on. Read the number display from left to right. This is your meter reading. Meters measure water in gallons. Charges for the amount of water consumed are rounded to the nearest hundred gallons used during a billing period. Compare that reading to what your bill states as your current or present reading.

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.

Neptune Meter